Last updated: February 2026
By accessing and using Juliie's virtual receptionist service, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
Juliie provides virtual receptionist services including call answering, message taking, appointment booking, and related services as described on our website.
To use our service, you must:
You agree to pay all fees associated with your chosen plan. Fees are billed monthly in advance unless otherwise agreed. Late payments may result in service suspension.
We strive to answer calls within 3 rings and provide accurate message capture. While we aim for 99.9% uptime, we do not guarantee uninterrupted service and are not liable for missed calls due to technical issues beyond our control.
Calls may be recorded for quality assurance and training purposes. By using our service, you consent to call recording and agree to inform your callers as required by law.
Either party may terminate this agreement with 30 days' written notice. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Juliie shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our service. Our total liability is limited to the fees paid in the preceding 12 months.
We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of new terms.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms of Service, please contact us at:
Email: hello@juliie.uk
Phone: 0800 XXX XXXX